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9-1-1 is an emergency telephone number that provides expedient access to Law Enforcement, Emergency Medical Services and Fire Departments.
Call 911 to report a crime, fire or medical condition. If there is a situation that you may be unsure but need immediate response, dial 911.
Do not call 911 if the following occur
When you call to report an emergency to 911, you may think the Telecommunicator is asking you too many questions. Once we have obtained the address of the emergency, the telephone number you are calling from and the nature of the emergency, we can send someone to help you.
Depending on the type of emergency, the Telecommunicator may need to keep you on the phone to provide further instructions or information until help arrives. The information we gather is helpful to the field units responding to you.
When reporting an emergency try to remain calm so that the Telecommunicator can understand what you are reporting and provide you with the help you need.
Remember that we are 9-1-1 not 4-1-1. We receive calls every day from someone wanting us to look up addresses, directions and telephone numbers. This information is for emergency personnel only. We will not give this information out.
If you do not know your 9-1-1 address and would like to find the information, call or go in person to the 911 Addressing office.
If you are building a home in Cherokee County, you will be issued a 9-1-1 address when you receive your building permit. If you are using a contractor, make sure to ask him for your address when he obtains your permit. It is your responsibility to notify 911 addressing if any information changes including your address, telephone number or ownership.
If this information is not current in our system, this could delay response to your emergency by a few seconds or minutes. When you are having an emergency, seconds count.
Listen to the local radio stations, WKRK or WCVP, for weather and road conditions and reported school closings. Please do not call 9-1-1 about your power or cable being off. This causes delays and ties up emergency lines for those who need help.
We have the same phone number for the power and cable companies that you do.
$400 to $1000 is the fee for ambulance transport depending on the level of care provided. $15.00 per mile is the charge for out of county transports (out of county transports must be cleared with Medical Control at our sponsoring hospital.)
The billing office will bill Medicare, Medicaid and third-party insurance companies.
he following list some of the more common situations, which suggest transportation by ambulance may be medically indicated:
This is not an all-inclusive list of covered conditions. If the patient is transported for any non-emergency condition, the medical need for the services must be clearly documented.
Medicare does not cover the following services:
In most cases ambulance services are not covered if
Fire Reports are the responsibility of the Fire District Fire Chief. Contact the Fire Chief of your district for a Fire Report for your property.
The North Carolina Division of Air Quality is the authority having jurisdiction over all illegal burning materials.
A Geographic Information System (GIS), is any system that captures, stores, analyzes, manages, and presents data that is linked to location. In the simplest terms, GIS is the merging of cartography and database technology. Geographic Information Systems are used in the following areas:
A good place to start is to visit GIS.com. GIS.com is a portal to GIS information on the web and was created by ESRI, a GIS software developer. The site is intended to educate anyone interested in geographic technology on the value that technology brings to his or her day-to-day activities.
Cherokee County offers a free Interactive Map Viewer that allows users to see maps of Cherokee County, N.C. showing property lines, streets, addresses, photography, and other information. It is a very user friendly program designed for the novice user.
Yes, GIS data is now available to the public free of charge from the GIS Data Center page. The GIS Data Center is a collection of data layers from our GIS data library, which are downloadable in shapefile or file geodatabase format.
The data is in the following projections:
View the location and contact information for the office.
Environmental Health does not investigate complaints of this nature at private residences. However, we may refer these complaints to other jurisdictions if applicable.
Visit the North Carolina Radon website to answer your radon related questions.
No. Tanning and beauty salons are regulated by the NC Division of Radiation Protection (under NCDENR). You can call them at 919-571-4141.
You can contact the North Carolina Division of Water Quality (Asheville Regional Office phone is 828-296-4500) or contact the Cherokee County Environmental Health Department at 828-835-3853 and we will refer your complaint to the DWQ regional office.
Visit the Environmental Protection Agency's website to see how to clean up mildew or mold issues in your house.
Contact the Cherokee County Environmental Health Department where the call will be referred to the designated specialist for investigation of the complaint.
Contact your physician or other health care provider and your local health department. Additional information concerning food borne outbreaks can be accessed on the CDC website.
Yes, non hazardous foods such as popcorn, dip or scoop ice cream, candied apples, boiled peanuts, and cotton candy are not regulated. If you have a certain food item that you are not sure about call FLI to see if a permit would be required. The North Carolina Department of Agriculture and Consumer Services website addresses the selling of home canned goods, non-hazardous baked goods, and other foods not regulated under the Health Department: