Inmate Mail

Inmates incarcerated at the Cherokee County Detention Center can receive mail; however, all inmate mail is opened and inspected for contraband before it is delivered to an inmate and all outgoing mail is inspected before being mailed out - with the exception of legal mail from lawyers, etc. Inappropriate mail will be "returned to sender." All incoming mail must have a return address or the mail will be placed in the inmate's property to be held until his/her release.

Contraband

Please note that inmates are not allowed to receive the following through the mail (and these will be returned if sent):

  • Anything that can be ordered through the inmate commissary
  • Envelopes
  • Stamps
  • Stickers
  • Writing paper

Allowed Items

Inmates are allowed to receive cashier's checks and money orders only in letters. Inmates can receive only three (3) pictures through the mail at one time. Inmates are not allowed to receive indecent or bathing-suit-type pictures. All individuals in photos must be fully dressed with no revealing attire or suggestive poses. Photos can be no larger than 4 x 6. No Polaroid pictures are allowed.

In an effort to keep contraband out of the Detention center, The Cherokee County Sheriff's Office is implementing a new system for sending documents, photos, and mail to inmates.

If you wish to send documents, photos, and mail to inmates, we now have a quicker more efficient method using our Inmate Messaging system where you go to  www.NCIC.com and set up an account. You can then easily send messages to an inmate for instant delivery. You can also take a picture of any document and attach it to these messages. Letters are only $0.25 per message, and Picture Messages / Documents are only $0.35 per picture. This is much cheaper than postage, envelopes, and the time it takes to mail a letter, and the inmate will receive the message and/or picture instantly.  There will be no limits on how many messages and photos you send to the inmates.

Beginning July 1, 2026, all inmate mail must be mailed to the following address utilizing existing Cherokee County Detention Center mail rules:


“WARNING”

Any mail sent to the Facility Address for processing will NOT be returned or released. Once the mail is processed and received electronically by the inmate, it will be destroyed; this includes pictures or anything else mailed to the processing facility. By sending the mail to PO Box 591, Longview, Texas 75606, you agree to the items being destroyed and understand that anything you mail to PO Box 591, Longview, Texas 75606 will not be returned or reimbursed.


Inmate Name

INMATE #

Cherokee County Detention Center

PO BOX 591

Longview, Texas 75606


  • All envelopes and mail must include the inmate’s name, Sheriff’s Office booking number, and a return address. The facility will accept only mail within 8.5 inches wide x 11 inches tall. 
  • Mail sent to inmates must contain NO MORE THAN 5 PAGES. Anything over five pages will NOT be sent to the inmate and returned to the sender. 
  • The scanner will enter all mail into the system front side only. Do NOT write on the back of pages. Any correspondence with writing on the back will be returned to the sender.  
  • Inmates may receive a maximum of 1 photo per mailing. If more than one photo is mailed, we will return the entire letter to the sender, and nothing will be scanned in or delivered to the inmate.
  • We will accept no legal or medical mail. You must send legal and medical mail to the facility where the inmate is housed following Cherokee County Detention Center Mail Guidelines.
  • No magazines, newspapers, bulk mail, or books will be accepted at PO Box 591, Longview, Texas 75606, and returned to sender. You must send these items to the facility where the inmate is housed following the Cherokee County Detention Center Mail Guidelines.

Once the mail is received for processing, our team will scan it in at the central processing location and then be sent to the inmate electronically via the same messaging system referenced above. The inmate can then view it on the kiosk in their cell.

There will be no exceptions for receiving mail that does follow the above guidelines.

Money Orders/Cashier's Checks

Inmates may receive money orders or cashier’s checks but only into their accounts in Inmate Finance and only by mail. Do not send cash. Money orders or cashier’s checks must be addressed as follows:

Inmate's Name (as it appears on wristband)
577 Regal Street
Murphy, NC 28906