How does the 911 Center know my location and telephone number when I call from a cell phone?

Cherokee County E-911 Communications uses Phase 2 Wireless 911 services. When you dial 911 from a cell phone, the Call-Taker can see your approximate location by receiving the location of the cell tower your call is coming from. The Call-Taker attempts to get your exact location, using coordinates through GPS. This allows the Call-Taker to place your location exactly; within a few feet of your actual location when you call from a cellular phone. GPS coordinates do not provide elevation.

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