Are there times when I shouldn't call 911 or the non-emergency number?

Yes! You should not call E-911 Communications to report any of the following:

    Power Outages

    Telephone Problems

    Questions about road conditions/weather

    Ambulance billing questions

    To ask for other agency/department phone numbers

    Keys locked in a vehicle (unless a child is locked inside)

Show All Answers

1. What is 911?
2. When should I dial 911?
3. When should I use the non-emergency number?
4. Are there times when I shouldn't call 911 or the non-emergency number?
5. Why do the telecommunicators ask so many questions when I just want them to hurry and send someone?
6. What information do I need when I call 911?
7. What if I do not know my 911 address?
8. What if I need a new 911 address?
9. What about school closings or power and cable outages?
10. What if I call 911 by mistake?
11. If I dial 911 from my cellular phone, will the telecommunicator know where I'm calling from?
12. Can E911 Communications assist callers that do not speak English?
13. Can I text 911 if I am unable to call?
14. If I call 911 from my cell phone, why does my call sometimes get transferred to another agency?
15. How does the 911 Center know my location and telephone number when I call from a cell phone?
16. What are some tips to consider when calling from a mobile?