News Flash

DSS

Posted on: October 28, 2025

A Message from Amanda McGee, Director of Cherokee County Department of Social Services:

The United States Department of Agriculture has ordered a pause on all November SNAP benefits until further notice due to the federal government shutdown. Unless the USDA lifts their suspension in the coming days, November SNAP benefits will not be issued. The NC Department of Health and Human Services is ready to act quickly if the USDA allows North Carolina to resume November SNAP benefits.

You can still use your EBT card and current benefits at retailers and grocers that accept SNAP/EBT in North Carolina. You can check your balance in the ebtEDGE app or by calling the number on the back of your EBT card.

 Although USDA has suspended SNAP benefits for November, please still continue to follow reporting requirements, including recertifying for benefits during your usual recertification schedule. DSS is still open for business and will continue to process new SNAP applications, recertifications, and change reports.

We know how important these benefits are. NCDHHS will continue to share updates on this situation on their website at https://www.ncdhhs.gov/about/federal-government-shutdown.

For food resources in your county please see the list of resources below.

Cherokee County Food Resource Guide | N.C. Cooperative Extension

You can check your balance by using the ebtEDGE app or by calling the number listed on the back of your EBT card. Government Solutions

 

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