Transit
Monday - Friday 8:00 - 5:00
Our goal is to provide affordable regional transportation to all residents of Cherokee County. We provide transportation for shopping, educational purposes, to/from work as well as in county and out of county medical transportation to all citizens of Cherokee County. All transportation must be scheduled in advance with the exception of the Downtown and Around.
Accessibility
Many of our vehicles are wheelchair accessible. Please let the scheduler know when you request transportation if you require a wheelchair accessible van. An attendant is welcome with our passengers who require assistance. Please inform the scheduler if you are expecting an attendant to accompany you.
Demand Response Service-Scheduled Trips
These trips are Monday through Friday. All transportation is based on seating, time, and space availability. Routes fill up quickly. To ensure availability, trips must be scheduled with as much notice as possible. Requests can be made until 11 a.m. the business day prior to the trip. If requests are made after 11:00 am, or if route capacity is already met, transportation will not be provided.
| 8 a.m. to 4 p.m. Murphy, Andrews (Origin and Destination)-$5 round trip, same day Inside Cherokee County-$10 round trip, same day |
| 9 a.m. to 3 p.m. **out of county trips leave the destination no later than 4 p.m. Blairsville, Blue Ridge, Hiawassee-$20 round trip, same day Hayesville, Robbinsville-$20 round trip, same day Copperhill, Turtletown- $20 round trip, same day Bryson City, Cherokee, Franklin- $25 round trip, same day Sylva, Cullowhee- $30 round trip, same day Cleveland, TN- $30 round trip, same day 10 a.m. to 3 p.m. **out of county trips leave the destination no later than 4 p.m. Clyde, Waynesville- $35 round trip, same day Gainesville, Canton, Jasper GA- $35 round trip, same day Asheville, Atlanta, Chattanooga-$45 round trip, same day |
Keep in Mind
Some things you need to know:
- Medical transportation is round trip in the same day
- Prices are per person and are not reduced if you only travel one way.
- Please have the correct fare ready when you board the vehicle. Our operators do not have a way to make change.
- We accept cash or checks made out to Cherokee County Transit.
- We are a door to door transportation service provider. For liability reasons we do NOT enter the home. Door to door transport is dependent on our ability to get the vehicles to your home safely.
- No profanity or inappropriate language is allowed.
- Eating or drinking is not permitted.
- Use of tobacco products are not allowed on vehicles.
- Seat belts must be worn at all times. If a child safety seat is needed, you must provide one.
- We provide transportation only. Our operators are not caregivers: If a caregiver is needed one must be provided by the passenger.
- Both passenger and caregiver must be picked up and dropped off together at the same locations.
- Medicaid transportation must be booked through your caseworker.
- If you decide not to use our services after you have made a reservation, you need to call and cancel the reservation in time (24 business hours) for us to remove you from the schedule so we will not send a vehicle to pick you up.
- Customers with in county and surrounding county appointments must be ready for pickup one hour before their scheduled appointment time if the scheduler does not contact them the day before to inform them otherwise.
- Customers with out of county appointments will be notified of their pickup time by 5 p.m. on the business day before their appointment.
- Scheduled shopping trips allow 2 hours shopping time after the initial drop off destination.
*All transportation is based on seating, time and space availability.
Contact information for Transportation Advisory Board members is available upon request.
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Jennifer West
Transit DirectorPhone: 828-837-1789
Civil Rights: Please see documents below regarding ADA and Title VI compliancy. Utlize the forms below for complaint and reasonable modification requests. Material is available in accessible formats, upon request. Call 828-837-1789. TDD 711.
Drug and Alcohol
To contact us with questions or in the instance of a telephone outage, please direct emails to transit@cherokeecounty-nc.gov
Note: This email is used for information inquiries, not to schedule appointments.
TDDY: 711