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The Cherokee County Department of Social Services provides the residents of Cherokee County with Federal and State mandated Human Services. The mission of this Department, as set forth by the County Commissioners, is "to serve the citizens of Cherokee County efficiently and effectively with compassionate and positive attitudes in order to enable these citizens to realize the need to strive for self-sufficiency which in turn fosters a more positive self-image, thus improving their quality of life."

On October 1, 2013 the Department of Health and Human Services deployed a new web-based tool called ePASS, which allows individuals to screen themselves for Food and Nutrition Services (FNS) and Medicaid/NC Health Choice benefits. Applicants can apply for FNS or Medicaid/NC Health Choice benefits online by using the ePASS website at Applicants can also apply for FNS and Medicaid/NC Health Choice by completing a paper application and mailing to the Cherokee County Department of Social Services. The FNS application is DSS-8207. The Medicaid/NC Health Choice application is DMA-5200 or DMA-5201 (single individuals with no other household member). If applying by mail please make sure to sign your application, as unsigned applications will not be accepted.

Individuals can apply online for the Affordable Care Act beginning October 1, 2013 by using the Health Insurance Marketplace at Mary Ann Sparks, Navigator for the Affordable Care Act, will be available at Cherokee County Department of Social Services on Tuesdays and Thursdays from 9:30 a.m. until 4:30 p.m. to assist applicants with the Health Insurance Marketplace. You must make an appointment to be seen. To make an appointment with Mary Ann, please call 1-828-452-1445.            

Phone: (828)-837-7455
Fax: (828)-837-4152

4800 W US Hwy 64
Murphy, NC 28906

Director of Social Services
Cindy Palmer

Economic Benefits

Family and Children's Medicaid
Renee McLean, Supervisor

Adult Medicaid
Missy Thorpe, Supervisor

Food & Nutrition Services
Robert Caldwell, Supervisor
Adult Services Unit
Bebeie McClure, Supervisor

Foster Care Unit
Clesia Wells, Supervisor     

Child Protective Services Unit
David Hughes, Supervisor

Child Support Enforcement
Cathy Hurt, Supervisor

Social Services Board Members
Karen Kephart, Chairperson
James Jallah
Vacant Seat
Dr. Dan Eichenbaum
Robert Merrill
The Social Services Board meets the 2nd Tuesday of each month at 4:30 p.m. at the DSS building. Located at 4800 W. US 64, Murphy, NC.

Click on any of the programs listed below to get a brief description of each program and its eligibility requirements.

Children's Services

Adult Social Services

Economic Services

Child Support Enforcement

Youth Employment Certificates

You are no longer required to go through Social Services for a youth employment certificate. For more information, or to apply for a youth employment certificate through the Department of Labor, simply Click Here. 

Last updated: 9/20/2017 2:43:45 PM