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For Emergency Dial

Non-Emergency Phone
(828) 835-3144

59 Hiwassee Street
Suite 104
Murphy, NC 28906

(828) 835-3981
This department (also known as 911 Communications or Central Communications) provides primary and secondary support communication assignments for calls to the following agencies:

• Cherokee County Office of the Sheriff
• NC Highway Patrol
• Andrews Police Department
• Murphy Police Department
• Tribal Police
• Wildlife
• 14 Rural Fire Departments
• 2 US Forestry Departments
• 2 Rescue Squads
• Cherokee County EMS
• Cherokee County office of Emergency Management

Department Profile

Cherokee County 911 received its first 911 call February 25, 2000. We started out receiving all 911 calls for the county. We dispatched for Emergency Medical Services, Fire and Rescue Departments and Andrews Police Department. We would transfer non-emergency calls to the appropriate agencies including the Sheriffs Office. After our first month we started full dispatch for the Sheriffs Office.

Cherokee County 911 Communications has logged over 64,000 calls for service in the first 8 months of 2011.


Eight full time and three part time employees staff our center. Two Telecommunicators man the center around the clock. Every Telecommunicator is required to attend North Carolina Justice Academy for the Telecommunicator Certification.

911 Addressing
(828) 837-4658

Emergency Services
(828) 837-2124

Emergency Management
(828) 837-7352

Fire Marshal
(828) 837-0090

Cherokee County Rescue Squad
(828) 837-7310
Andrews Rescue Squad
(828) 321-3707

Cherokee County Sheriff
(828) 837-2589

Andrews Police
(828) 321-3114

Murphy Police
(828) 837-2214

Last updated: 8/30/2011 6:30:10 PM