Cherokee County E-911 Communications is a state of the art facility located within the Cherokee County Sheriff’s Office at 577 Regal Street in Murphy, North Carolina. We employ the latest technology and cutting edge life – safety practices designed to provide citizens and visitors of Cherokee County with the care and protection you deserve.
Cherokee County E-911 received its first 911 call February 25, 2000. By having all Emergency 911 calls routing to a single location, it eliminated the chance of a 911 call being lost and greatly reduced the time to dispatch the appropriate agency and response time to the emergency location.
In 2017, a total of 74,215 calls for service was requested through Cherokee County E-911 Communications.
We have a dedicated staff of 11 full time employees and 2 part time employees that are well trained and have a strong commitment to helping others. Each employee is both certified as a North Carolina Telecommunicator through the North Carolina Justice Academy and Emergency Medical Dispatcher through the International Academies of Emergency Dispatch. Today, the 911 center is a model of integrity and professionalism and we strive to provide the highest quality of service possible to the citizens and visitors of Cherokee County.
Cherokee County E-911 Communications provides primary and secondary support communication assignments for calls to the following agencies: