E-911 Communications

Projectors in Dispatch

E-911 Communications Profile

Cherokee County E-911 Communications is a state of the art facility located within the Cherokee County Sheriff’s Office at 577 Regal Street in Murphy, North Carolina. We employ the latest technology and cutting edge life – safety practices designed to provide citizens and visitors of Cherokee County with the care and protection you deserve.

Cherokee County E-911 received its first 911 call February 25, 2000. By having all Emergency 911 calls routing to a single location, it eliminated the chance of a 911 call being lost and greatly reduced the time to dispatch the appropriate agency and response time to the emergency location.

In 2021, a total of 73,688 calls for service was requested through Cherokee County E-911 Communications Center. 

Calls 2021
Dispatchers Certificates


We have a dedicated staff of 12 full time employees and 2 part time employees that are well trained and have a strong commitment to helping others. Each employee is both certified as a North Carolina Telecommunicator through the North Carolina Justice Academy and Emergency Medical Dispatcher through the International Academies of Emergency Dispatch. Today, the 911 center is a model of integrity and professionalism and we strive to provide the highest quality of service possible to the citizens and visitors of Cherokee County.

911 Console

Cherokee County E-911 Communications provides primary and secondary support communication assignments for calls to the following agencies:

  • Cherokee County Sheriff’s Office
  • Andrews Police Department
  • Murphy Police Department
  • Cherokee Indian Police Department
  • North Carolina Highway Patrol
  • N.C. Forestry and Wildlife Divisions
  • U.S. Forestry and Wildlife Divisions
  • Bellview Fire Department, Brasstown Fire Department, Culberson Fire Department, Grape Creek Fire Department, Hanging Dog Fire Department, Hiwassee Dam Fire Department, Martins Creek Fire Department, Murphy Fire Department, Peachtree Fire Department, Ranger Fire Department, Unaka Fire Department, Valleytown Fire Department and Wolfcreek Fire Department.
  • Cherokee County Emergency Medical Services
  • Cherokee County Emergency Management
Dispatch Bullpin

E-911 Public Record Request

Public Records Request Form (PDF)

To submit a Public Records Request form, click the link above. Fill out the form and email it to theresa.creasman@cherokeecounty-nc.gov